Tank Options Payment Options

 

Installation and Services Home Delivery Fill Options

Fueling the Cure Continues to Grow in 2011 Now that “Fueling the Cure” has grown to include five cooperatives, donations are growing larger every month. Updated figures were recently released to reflect donations for ten months–from October 2010 through July 2011. In those ten months the five cooperatives have donated a total of $47,871.76 to “Fueling the Cure” through our $1 per stop and individual customer or employee contributions. Of this total, Heritage Cooperative has donated $12,956.00.

Tank Options

At Heritage Cooperative we provide several options to choose from depending on your individual needs, whether commercial, home or farm:

Purchase Tanks

Above Ground Sizes:

120 gallon available in vertical and horizontal

250, 330, 500 or 1,000 gallon

Underground Sizes:

500 or 1,000 gallon

*Plus cost of anode bag for underground tanks for rust

protection.

Rent Tanks

Residential

Above Ground Sizes:

250, 330, 500 gallon

Commercial

Above Ground Sizes:

250, 330, 500 or 1,000 gallon

Refurbished Tanks

Above Ground Sizes:

250, 330 or 500

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Installation and Services

Your tank installation is scheduled about one week in advance but varies based on the number of installations already on our schedule. Our customer service personnel will make every effort to schedule installation of your tank as soon as possible. Once our professionally trained, full time technicians are on site, they will have your tank in place in a matter of hours. They will treat your residence as if it were their own. If weather is a factor, such as extremely wet conditions, special arrangements may need to be made to protect your property.

Our technicians also perform a complete system test for adequate pressure and leak check.

We check and maintain our tanks regularly and paint them periodically.

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Payment Options

Budget

• Allows the customer to spread the projected cost of their heating fuel
  over 11 months.
• Sign-up for the program is in June.
• The monthly budget amount is calculated by using the amount of product
  used the previous year and the projected cost for the product this year
  divided by 11. Payments starting in July.

Maximum Price Contract

• Sign-up in June, July or August with a $0.10 non-refundable deposit.
• Heritage Cooperative and the customer agree on a price and an amount
  that Heritage Cooperative will sell to the customer.
• Both Heritage Cooperative and the customer must sign a contract.
• Contract defined from September 1 through April 30 of the current year.
• Any gallons over the contract will be charged at the current market price.

Pre Pay

• Sign-up in June, July or August.
• Heritage Cooperative and the customer agree on a price and an amount
  that Heritage Cooperative will sell to the customer.
• Both Heritage Cooperative and the customer must sign a contract.
• The contract is defined from September 1 through April 30 of the current year.
• The cost of the total amount of the product must be paid at time of the
  contract based on the agreed upon price.
• Any gallons prepaid and not delivered by April 30, 2010 will be assessed a
  penalty fee of $0.20 per gallon before any money is refunded.
• 300 gallon minimum purchase is required.

Pay as You Use

• Any time that you call in or if you are filled on automatic fill, the amount of
  product delivered will be directly billed to your account. 200 gallons minimum
  delivery.

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Home Delivery Fill Options

Automatic Fill

• When using this feature the driver will make regular stops to fill up
      the customer’s tanks without the customer having to call in for product.
• Providing Heritage Cooperative with previous fuel records will assist us in
      servicing your propane needs.
• No charge for an emergency call if you run out of fuel.
• When using this feature the driver will make regular stops to fill up the tanks,
      without the customer having to call in for product.
• To assure proper delivery time, the customer is asked to help us project their
      usage by:
  • Keeping an eye on the first three times when product is needed.
  • Provide previous fuel records.

  Call In

  • The customer will call the office in advance when fuel is needed.
  • Propane customers should call when tank is between 20-30%.
  • Propane tanks should never get under 5%.
  • If the customer is out of fuel and wants it right away the additional charges
        are:
    • Same day need - $75.00 charge/trip.*
    • Evenings, weekends, and holidays - $150.00 charge/trip.*
    • Grain dryers – excluded from additional charge.

  *Rates are subject to change without notice or at the discretion
  of management.

   

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We deliver propane in 20 counties.
Hancock, Seneca, Crawford, Wyandot, Hardin, Allen, Auglaize, Putnam, Marion, Shelby, Logan, Union, Delaware, Miami, Champaign, Clark, Madison, Franklin, Fayette, Pickaway.
We have over 30 branches.
Ada, Alger, Arlington, Cairo, Degraff, Derby, Dola, Fletcher, Harrod, Horton, Jenera, Kenton, Kileville, London, Marysville, McCutchenville, Mechanicsburg, Milford Center, Mt. Victory, Mingo, Newport, Richwood, Sycamore, Thackery, Unionville, Upper Sandusky, Urbana, Vanlue, West Liberty, West Mansfield, Champion Feed and Pet Supply Mechanicsburg.